Returns & Exchanges
At LOVALL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for a full refund or exchange on all unworn items. Simply ensure all original tags are attached and the items are in their original packaging to qualify for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all labels are intact and the return form is included inside the parcel.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing